Oh-ic.com

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• CGI Scripts and Databases
• What is CGI?
• Do you allow CGI to run on your servers?
• Where can I put my CGI scripts?
• What is the path to ...?
• Why doesn't my CGI work?
• Why Does My CGI script give me a Permission Denied Error?
• I keep getting a 500 Internal Server Error. Why?
• What permissions should I use?
• What is PHP?
• How do I use mySQL to create & maintain databases, tables, etc?
• How do I setup Hit Counters, Guestbooks, etc?
• Why am I getting a 403 Forbidden Error?
• How can I troubleshoot an "Internal Server Error"?
• What are the basics of installing scripts?
• Where do I put scripts?
• How to I create a MySQL Database?
• How do I create a mySQL User and grant them permission to a certain database?

• Domain Name Questions
• What is a domain name?
• Will I be able to access my domain name with or without the 'www.'?
• How long does it take before my domain name is active?
• What are the requirements for domain name transfer?
• What is the procedure for a domain name transfer?
• Who owns the domain name if I purchased it through you?
• Can I have additional domain names pointed to a subdirectory on my account?
• Can I have multiple domain names pointed to my current website?
• Why can't I create sub-domains?
• How to change DNS (Nameservers) for domain name?

• Email
• Is my Email setup?
• What is the difference between POP3 and Forwarding?
• How do I create additional POP accounts and Email forwarding?
• How do I check my Emails?
• You offer unlimited E-mail aliases, what does that mean?
• Can you forward all my email to a separate email address?
• What do I use for my SMTP?
• How come I can't send mail?
• How do I check my e-mail through a web browser (webmail)?
• How much space do I have for my POP Accounts?
• I have a mailing list, how many emails can I send out?
• How do I setup Auto Responders?
• How do I block SPAM messages?
• I still can't send email. What's wrong?
• Why do I get a "Relaying Denied: Authenticate with POP first" error when trying to send email through the server?
• How can I resolve Outlook Express problem (Error Number:0x800CCC0D / Error Number:0x800CCC0E)?

• General
• What software do you run?
• What domain names do you support?
• Can I add services as we grow and need them?
• How do I obtain my website statistics?
• Do you have a database system?
• Do you have Front-Page extensions?
• Do you offer Server Side Includes (SSI)?
• Can I modify MIME types?
• Where are my raw log files?
• How do I protect my directories with a password/and do you support .htaccess?
• Why can't I create sub-domains?
• What is Monthly Bandwidth?

• MS FrontPage Server Extensions
• What are FrontPage Server Extensions?
• Can you help me with FrontPage problems?
• How do I publish with FrontPage 2000?
• Can I use FTP to upload my files when I have FrontPage Extensions?
• Can I use cgi-scripts when FrontPage extensions are installed?
• Will using FTP corrupt my FrontPage Extensions?
• How do I prevent FrontPage from uploading several large files that are already on the server?
• How do I activate my FrontPage extensions?
• Do you support FrontPage 2002?
• Why does FrontPage just hang when establishing a connection to my account and then times out?
• Should I use my FTP account if i have Frontpage Extensions installed?
• Will Frontpage forms work?

• Pre-Sales Questions
• How do I signup for a Free Web Hosting account?
• How do I signup for a Free Domain Name?
• What types of payment do you accept?
• Can I add more disk space or bandwidth to my existing account?
• Can I sign up for Free Hosting if I already have a domain name?
• Can I transfer existing domain name to you?
• How soon will my account be setup and ready to use?
• Do you support Macintosh systems?
• What is your connection speed and hardware/software like?
• Can I have Warez, Appz, Serialz and or commercial software on my homepage?
• What is your policy on SPAM?
• What are your server specifications?
• Will I have unlimited access to update my pages?
• Can I resell space within my own account?
• Can I order even though I do not live in the US?
• Does my website get a web based control panel?
• What if my site breaks your "acceptable usage policy" rules?
• Do you offer password protected directories?
• Do you offer 24/7 technical support?
• How long does it take to get my domain working?
• Can I host an XXX/adult site?
• Do you offer Ecommerce or a shopping cart program?
• What kind of Technical Support do you provide?
• Do I need a static/dedicated IP address?
• What are Domain Pointers?
• What is Fantastico?

• SSH / Secure Shell
• What is SSH and do you support it?
• How do I setup SSH?
• How do I use SSH?
• What SSH client do you recommend?

• Secure Server Setup (SSL)
• What is SSL?
• Do I need an SSL Account?
• Do you offer SSL - Secure Server Access?
• Can I access my secure pages as https://www.mydomainname.com?
• What is a digital key? What is a certificate?
• Where should I get my own Secure Certificate?
• Can you recommend a good merchant provider?
• Can my software application maintain state when switching from normal HTTP (non-secure) protocol to HTTPS (secure) protocol?
• Why do I get the message 'some items are insecure'?
• Why do my pages load more slowly when I use SSL?

• Uploading/FTP
• What is FTP?
• I use another product. Is it compliant with your servers?
• How do I configure my FTP program to upload my files to my site?
• I've uploaded my files but my site is not coming up in my browser?
• What directory do I upload my CGI scripts to?
• How do I create an FTP account for a user?
• How do I access my main FTP account via a web browser?
• How do I setup Anonymous FTP?
• How do I access a file on my Anonymous FTP site from my web browser?
• How do I access my Web based Control Panel?
• How do I create/access my secondary FTP accounts?